Our primary goal is to provide you with the best available service and your involvement is very important to us. We recognize and appreciate the trust and confidence you have placed in us and offer you the opportunity to share in the joys of childhood with us. Laughter, hugs, sharing, and discovery are what being a child is all about. Your participation as partners in your child’s learning will be a positive experience for us all.
It is very important to us to keep our promise of quality care to our children and parents. Please discuss with us when you are particularly pleased with the care your child is receiving as well as when you are displeased. Please respect us enough to address any concerns you may have with us before addressing them with anyone else. When you have a concern, the proper protocol is to first discuss it with your child/children’s teachers. If you feel the problem has not been solved to your satisfaction, discuss it with the school administrator. We feel this procedure is fair to you as a parent and fair to us as your child care provider. We want to address any concerns of parent(s).
We intend to keep parents informed by telephone contacts, sending notes home with your children, bulletin board announcements, and weekly newsletters. We feel it is essential to maintain good communication with our parents. We really want to hear your questions, concerns, and comments.